A Comparison Of Home Depot vs Lowe’s- Discover Which Is The Best Store To Shop In

  • Both Lowe’s and Home Depot are top home-improvement stores in the United States that offer similar services in installation services and product workshops.
  • Despite the fact that these two stores mostly sell similar products, it was evident that Home Depot is set to attract professionals such as contractors and interior designers unlike Lowe’s.
  • Bank of America recently conducted a survey on millennials, which yielded that the better fraction prefer to do their home-improvement shopping at Home Depot.
  • We eventually came to the conclusion that Home Depot had more positive points than Lowe's did.

Home Depot and Lowe’s have maintained the top ranks among the home-improvement stores based in the US for decades. They have a vast collection of products from lighting, painting, kitchen and bath fixtures to gardening tools and supplies. Some services such as same-day delivery, do-it-yourself workshops, installation services and store credit cards cut across both stores. Their return policies are also similar and they accept most items for cash or on store credit regardless of whether you have a receipt.


In terms of operation, Lowe’s has been in the field for roughly 30 more years than 
Home Depot. Lowe’s also slightly outnumber Home Depot with a total store count of 2,370 across North America as compared to Home Depot’s count of 2,284 stores.

Lowe’s typical store size is a bit larger than 
Home Depots. However, when Business Insider conducted its visit to both stores, they discovered that Home Depot was much larger than Lowe’s by a whole floor.


Each of the two stores target a different market. 
Home Depot tends to lean to professionals such as Interior Designers, Plumbers, Contractors and DIY-ers while Lowe’s focuses more on tech-lovers. Home Depot is the choice of most millennials according to Bank of America’s survey on 1,000 millennials where 64% chose Home Depot while only 28% preferred Lowe’s for Home-improvement shopping.


During the actual visit, 
Home Depot felt as a huge warehouse while Lowe’s felt more of a traditional retail store with bright and clear labels on their floor displays. Some of the most noticeable differences between Home Depot and Lowe’s are as below.

I made my first stop in the Flatiron District at a Home Depot store. It felt like a Warehouse fitted with an industrial lighting, high ceiling and a vast open space. To the left were basic household items while to the right was the beginning of their flooring department.

Home Depot had a marvelous selection with all types of flooring displayed in different styles and patterns. Each department had a reasonable number of employees to assist customers.

Home Depot had a marvelous selection with all types of flooring displayed in different styles and patterns. Each department had a reasonable number of employees to assist customers. From any point on the main floor, one could see endless aisles with appliances and fixtures, lightning displays and a small section for clearance.


On The Main Floor, You Will Find Never-Ending Aisles Of Appliances And Fixtures

 
Different lighting ideas
... lighting displays ...

 

an awesome clearance section full of neat finds

... and even a small clearance section.
 

 

the second floor featured model kitchens and bathrooms.

The second floor had model kitchens and bathrooms.

 

Super handy consultation centers could be found on this floor for assistance in home design.

There were also consultation centers on this floor for customers to get assistance in designing their homes.
 

 

at the very bottom of the The basement, we discvovered a gardening department whichfeatures plants, seeds, flowers, tools, soil, fertilizer and anything else gardening-related you could think of.

The basement level of the store had a gardening department, which sells plants, seeds, flowers, tools, soil, and fertilizer.

 

on the same floor was more of the cleaning-supply section found on the main floor

The level also had a continuation of the cleaning-supply aisle on the main floor ...
 

 

some good old fashioned craft supplies

... craft supplies ...

 

lots of paint and paint chips.

... and tons of paint and paint chips.
 

 

there were some of unlabeled products. Though there were plenty of informed professionals that were there to help. our ultimate impression was that the aim was directed towards home-improvement industry professionals and regular home owners alike. 

Many things in the store were not labeled. There was a directory, and plenty of experts were around to help, but the store was clearly aimed more at home-improvement industry professionals. If you don't know the exact nail or bolt you're looking for, it could be challenging to find it on your own.

 

there were many services for the less experienced, including workshops where you can learn how to do things like installing a vinyl floor.

That said, there were plenty of services for non-professionals, such as workshops where customers can learn how to do things like stain a patio.
 

 

what was super comfortable was the availability of price-check scanners pretty much all over the store. For the majority of items, Home Depot‘s price beat that of Lowe's.

There were price-check scanners available throughout the store. For most items, Home Depot's and Lowe's prices were comparable.

 

Home Depot guarantee to offer the lowest price. Signs around the store state that if shoppers find a product for less elsewhere, Home Depot will beat that price by 10%.

Home Depot has a price-match initiative. Signs around the store explained that if shoppers find a product for less elsewhere, Home Depot will beat that price by 10%.

 

located right next to the checkout and self-checkout sections, the customer-service left a positive impression and looked to be operating pretty fluently. Home Depot‘s return policy is more than fair and allows full refund for most items if you have the receipt. If you have misplaced the receipt, store credit will be offered. Home Depot also support online returns and in-store pickup for items ordered online.

The customer-service area was near the checkout and self-checkout aisles, which seemed to be moving pretty quickly. Home Depot's return policy is generous, allowing a full refund for most items if you bring the receipt and store credit if you don't. Home Depot also offers online returns and in-store pickup for online orders.

 

The store gave the impression it was for professionals and seemed to have all you would require for home-improvement projects. the employees were really helpful. Design consultations, price matching, and a Customer-friendly return policy add to its overall attraction.

The store felt geared toward professionals, but it seemed to have everything you would need for a home-improvement project, and all the employees were extremely helpful. Design consultations, price matching, and a lenient return policy add to the appeal.
 

 

Next stop was Lowe's, pretty close to Home Depot.

Next, I went to Lowe's, just around the corner from Home Depot.

 

The first sight I came across was The garden department. it was reasonably smaller than Home Depot‘s.

The garden department was the first thing I saw, and it was significantly smaller than the one at Home Depot.
 

 

I right away got the impression that Home Depot seemed to be more suitable toward people who aren't necessarily professionals. There was much more available advice and guidance for DIY projects.

Something I noticed immediately was that Lowe's seemed geared more toward people who aren't necessarily professionals. There was much more assistance for DIY projects, and everything was very clearly labeled.

 

We were generally underwhelmed from Lowe's, especially when comparing with Home Depot.

In general, however, the store was underwhelming compared with Home Depot.
 

 

It looked emptier at Lowe's, in every department we visited… Starting at Lightning,

There seemed to be less of everything at Lowe's, in every department, from lighting ...

 

Going to Tools,

... to tools ...
 

And the paint too.

... to paint.

 

On the second floor you could find model kitchens and bathrooms.

On the second level, there were model kitchens and bathrooms ...
 

lighting fixtures,... lighting fixtures ...

 

and finally, flooring. 

... and flooring. The store felt less industrial than Home Depot, and its products were certainly labeled better.
 

 

Just Like Home Depot, a design-consultation center was present.

Like at Home Depot, there was a design-consultation center.

 

Lowe's also feature workshops for any customer.

many of the benefits at the two stores were the same — like same-day delivery and special financing offers — But ultimately, Home Depot won with its broad selection of products.

Lowe's also offers workshops and in-store pickup for online orders. Though many of the benefits at the two stores were the same — like same-day delivery and special financing offers — Home Depot had a much better selection of products.

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